Refund policy

Returns and Refunds

Every Mabel & Roo piece is made to order, just for you. Because each item is made to your chosen colours, fabrics and design, we are unable to accept returns or exchanges for change of mind, and cancellations can't be made once your order has gone into production.

Faulty or damaged items If your item arrives damaged, faulty or not as described, please contact us within 7 days of delivery with your order number and a photo of the problem. We'll arrange a repair, replacement or refund. Your statutory rights are not affected.

Contact us Email us at mabelandroouk@gmail.com and we'll be happy to help.