Because each bag is handmade just for you, we do not accept returns or exchanges so please ensure you carefully read the description of your purchase

If for any reason your item arrives incorrect or damaged, please get in touch within 4 days receiving with photos of the issue and we will sort for you.

Thank you for supporting slow and sustainable fashion!

Standard shipping typically takes 3-5 business days

No, we currently only ship to within the UK

Please allow up to 1-2 weeks for your item to be made. Everything is made by hand by one person, so please bear with me! This does not include custom items, these may take longer depending upon yarn colour options

To care for your bag, please remove any hardware and wash with cold water and dry flat.

We suggest keeping your bag in its dust bag when not in use to maintain its colour and keep away from dust particles